Frequently Asked Questions

What are the best tour packages for Sikkim?

Here are some of the best Sikkim Tour Packages

GANGTOK DARJEELING HONEYMOON TOUR

GANGTOK PELLING DARJEELING HONEYMOON PACKAGE

GANGTOK LACHEN LACHUNG HONEYMOON PACKAGES

5NIGHTS 6DAYS SPLENDID SIKKIM TRIP

DARJEELING MIRIK TOUR PACKAGE FROM KOLKATA

Is Ola or Uber available in Sikkim?

Ola and Uber Uber as a taxi are not permitted to run in Sikkim Darjeeling. Only standard vehicles likes Wagon R / Alto or i10 are available in Sikkim Darjeeling as a taxi. In case of Luxury vehicle Innova / Innova Crysta / Xylo are available. There are no OLA and Uber in Sikkim and Darjeeling.

Can I take my car to Sikkim?

You are allowed to drive your own personal car in Sikkim. However for Tsongmo Lake you need to hire a Yellow number plate taxi. For North Sikkim like Lachen and Lachung you need to procure special permits for your car. If you want to hire a local sikkim taxi you can contact SikkimDarjeelingTaxi.com

Which is the best taxi service for tourists visiting Sikkim?

SikkimDarjeelingTaxi.com provides you the most affordable taxi service in Sikkim Darjeeling with all the Taxi and Cabs which are regularly sanitized and all COVID protocols laid by Govt are strictly followed.

How can we travel in Sikkim using public transport?

Sikkim is still not connected via Trains. Public buses operate at the frequent internals from SNT Bus Stand in Siliguri to Gangtok. Rest of the Sikkim is fairly connected within the towns of Pelling Ravangla by public Transport. North Sikkim Lachen and Lachung has no public Transport and only private Taxi runs.

How can I book taxi in Gangtok?

SikkimDarjeelingTaxi.com provides an unmatched cab and taxi service in Sikkim and Darjeeling. Book full day taxi in Gangtok. Get the best deals of 2021 for Gangtok cab booking. Car rentals available for all type of Car.

Why Book With Us

✓No hidden charges

✓2500+ happiest customers

✓Top rated drivers

✓100% Safe

✓Sanitized Car.

Cab Types

Wagon R

Innova

Innova Crysta

Xylo

How do you get around Sikkim?

Public transport in Sikkim is not yet well developed. The best way to go around in Sikkim is with Private taxi. Private taxi like Wagon R / Innova / Xylo or Innova Crysta is available throughout the state. For comfortable and hastle free you can book your taxi with SikkimDarjeelingTaxi.com

Permit

Permit cost?

Permit cost is extra on the transport cost. For all restricted area domestic and foreign tourists have to obtain a Special Permit in Sikkim. For cost of the permit you need to call our customer care

For which destination in Sikkim Special Permit is required?

For Changu Lake and all tourist destination in North Sikkim Special permit is required.

What are the documents Required for the Permit?

Pass Port 2- Ration Card 3 - Voter Card 4 Adhar Cards 5 – Driving License. For Children Birth Certificate and 4 pass port size photo is required. For Foreign tourist – Pass Port visa and Sikkim Inner Line permit and 4 Passport size photo is required.

How do I get permit for Nathula Pass Trip?

For Nathula Special permit is required the following document is required : Pass Port 2- Ration Card 3 – Voter Card 4 Adhar Cards 5 – Driving License. For Children Birth Certificate and 4 pass photos is required. Royalty of the state Government is extra on the transport cost.

Refund

Do I get complete refund? Are there any refund charges?

We reserve the right to determine if a refund is appropriate and the appropriate amount of any refund. However, if we decide that a refund is appropriate, we normally expect to refund the entire amount of you payment.

How do I get my refund if unforeseen circumstances happen?

Inspite of advance bookings, in case of unforeseen circumstances like natural calamities or manmade situations such as strikes and road blockages the guests will need to pay the extra cost included for any diversions or other arrangements.

What if my Hotel is away from the main town what will be the extra charges?

A charge for transfer to hotel is also included in the price within 2 kms radius from the main town. However hotels far away from the main town will attract additional charges payable by the guest at the time of travel directly to the driver.

Payments

How can we book and make the payment? Which all bank you have the account?

You can book our services by paying advance. The advance includes 60% of the cost and is mandatory for confirming your trip. The remaining balance is paid before arrival. You can also do so on the day you arrive. Please note that your bookings will not get confirmed until the payment gets processed. Once it does, it is recommended you email and notify us. Also, you can carry copies of this proof (that you have paid the fees) with you, to avoid any misunderstandings.

What will Potters charge?

Rs.10/- per bag each way at Bagdogra, Biratnagar & Bhadrapur Airport / NJP Rly Station

What will be the waiting charges?

Waiting Charge Rs. 500/- per hour for Coach. Rs 400 for luxury SUV. Rs 350 for Regular SUV and Rs 250 /- per hour for small vehicles.

What will happen if the vehicles break down?

In case of breakdown if vehicle break downs within the radius of 50Km of any major town we will replace the vehicle in 2hrs time. Or vehicles advance money shall be refunded.

What will be the extra charge if the No of person exceed?

You have to inform us 24hr in Advance if it's a pick up and drop in- case of tour you need to inform us 1 week in advance. There will be no extra charges if the capacity of vehicle is not exceeding. Which is for small car 4pax, Luxury SUV 7 Pax and Non Luxury 9Pax. If the extra person exceeds more the capacity of vehicle then you have to take one more extra transport.

Can I reserve a specific model of car?

We always note your preference while you book a car and make every effort to meet your preference. However, it is sometimes difficult to guarantee a particular model. In case you do not get your preferred choice, you will receive a car within the same car category.

Who pays for the cost of fuel?

The cost of fuel/oil is included in the total transport rate provided by Sikkim Taxi Services.

What extra charges do I need to pay?

Extra Sightseeing point not mention in the itinerary, late night drop to the hotel after personal visit or work and any other usages not mention at the time of bookings.

Cancellation

Can I cancel my booking?

All the booked tickets can be cancelled online except for the ticket which was booked by cash on delivery payment option. Cancellation of booking is possible by calling our customer service number

Just follow these steps :

Call our Customer service number. Tell them name and phone Number along with the e-mail ID that was provided at the time of booking. Tell them to cancel the booking. Your ticket will be cancelled within minutes and the status will be updated in My Booking.

Additional Info

When will I receive the vehicle and driver details?

We will sms the vehicle number and driver details 2 to 4 hours prior to your departure time. In case you do not receive the same, pls call the customer care number

Do I have to pay the entire amount at the time of booking?

No. You need to make an advance of 20% of the total amount at the time of booking and rest of the payment on arrival at our office.

Are there any other charges that I have to pay?

The charges indicated in our website are the basic charges for renting a car from a particular operator type/operator.

What are the charges included in the cost?

Tolls, parking charges of air port and all the sightseeing places mention in the itinerary, driver’s daily allowance is included in the itinerary.

If a car doesn't reach a pickup point or is late, what do I do?

We ensure that the car reaches your pickup point before time. Our chauffeur calls the guest ten minutes before reaching the pickup point.

What will happen in case my flight gets delayed? Will the chauffeur wait for me? Will I be charged?

Yes, the Chauffeur would wait for you in case of flight delay. However waiting charges would be applicable.

How do I settle the balance after my journey?

Post the completion of your trip, the chauffeur will calculate the amount you owe him. You may have this verified from our customer care centre as well in case you have doubts/queries regarding the same. There are 2 modes available for settlement 1. Please deduct the advance amount that you have paid Sikkim Taxi Services from this and pay him the balance amount in cash to the driver/chauffeur for which he will give you a receipt. It is advisable to carry a printout of your booking and the advance amount collected on Sikkim Taxi Services In case of any dispute, pls call customer care

How do I Tip Drivers?

Looking at the following services you can tip your driver, quality driving, behavior, smartness and friendliness services provided by the drivers you can tip him. As tipping is a part of culture and every driver expect tips from the guest. You tip drivers to appreciate his work, encourage and motivate the Drivers to work harder and keep up the good work.

What are the top attractions to visit in Gangtok?

Top Attractions in Gangtok Are

. Nathula

. Tsongmo Lake

. MG Marg

. Banjhakri Water Falls

. Hanuman Tok

Is RT-PCR required for Sikkim?

Sikkim to allow fully Vaccinated travellers

Sikkim will now allow fully vaccinated travellers to enter the state. The state government in an order on 16th July 2021 stated that only those tourist who have been fully vaccinated shall be allowed to enter the state, without having to produce a negative RT-PCR report.

Can i travel to Sikkim Now?

Yes you can visit to Sikkim now, subject you have completed your Vaccination or you are traveling with a valid RTPCR preport within 72 of your travel and you are accompanied by a family member who has completed his/her vaccination.